Vinted Members Voice Frustration Over Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
